I’m a specialist in service organisations. I help people, teams and organisations to create the conditions within the organisation so that everyone can create more successful services.
You can work with me through:
- Keynotes, talks and fireside conversations with leadership
- Half-day to multi day workshops where I teach how to embed a service culture in your organisation
- Advisory and coaching where I work with teams and individuals to support them to change the conditions in their organisations to be more service-led
- Consultancy and diagnostic services as part ofa small team to help develop a plan for creating better service organisations and to take action at an organisation-wide or major department level